Privacy Policy

1. Introduction

At EL MARKETPLACE LTD , we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our store, whether through eBay, our website, or other communication channels.

2. Information We Collect

When you place an order or contact us, we may collect the following information:

Personal Information: Name, email address, phone number, and shipping/billing addresses.
Payment Information: Processed securely through eBay or third-party payment providers (we do not store payment details).
Order Details: Items purchased, transaction history, and order status.
Communication Data: Any messages, inquiries, or customer support interactions.

3. How We Use Your Information

We use your information to:
✅ Process and fulfill your orders efficiently.
✅ Provide customer support and respond to inquiries.
✅ Improve our products and services.
✅ Send order updates and relevant notifications.
✅ Comply with legal and regulatory requirements.

4. Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is handled securely through trusted payment gateways and eBay’s protected systems.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share necessary details with:

Shipping carriers (for delivery purposes).
Payment processors (to securely handle transactions).
Legal authorities (if required by law).

6. Cookies & Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember user preferences, and improve site functionality. You can manage cookie settings through your browser.

7. Your Rights & Choices

You have the right to:

Request access to the personal data we hold about you.
Request corrections or updates to inaccurate information.
Request the deletion of your personal data (subject to legal obligations).
Opt out of marketing communications at any time.

8. Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of the updated terms.

9. Contact Us

For any privacy-related inquiries, please contact us via eBay Messages or our customer support email.

Last Updated: 2025 march 8